Теоретичні засади ефективних комунікацій в організації як дієвого управління підприємством

Abstract

In the article, the authors reveal the essence of the concept of communications. The concept of communications as a primary condition for effective management of organizations is considered. It is argued that the communication process plays an important role in enterprise management. The main attention is focused on the concept of the communication process of effective management of personnel and its role and importance in ensuring the competitiveness of the enterprise. We proposed a definition of the concept of "communication" in accordance with the economic aspect with the selection of structural units of the essential component of the concept. It has been proven that the main component that unites all structural units of the concept of "communication" is information. The defining concepts are singled out, which allow us to classify the definition of the concept of "communication" proposed by scientists. As a result of the analysis of many literary and scientific sources, we came to the conclusion that the lack of a systematic evaluation approach is the defining drawback of the existing approaches to the formation of the communication process at the enterprise. We proposed to consider the communication support of the management activities of the company's personnel from the position of a structural approach, with the aim of leveling the shortcomings of the existing approaches. It has been determined that the issues of communication theory and its classification require clarification in accordance with informational and global development, process management and interpersonal interactions in enterprises are still insufficiently studied. In the conditions of modern economic development, the primary role of electronic communications for accelerating the exchange of information and making managerial decisions has been proven. Also it has been proven that internal and external communications differ in the method of application of the organization of external communications, interpersonal communications and internal organizational communications. When writing the article, the method of dialectical knowledge was used, a descriptive method through which categories can be characterized, their impact on management; the method of comparison during conducting research on the category of "communications" and its classification. The practical value of the study lies in the use of the findings by enterprises of the economic sector in their activities